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SHIPPING/RETURNS

$5 Flat-Rate Shipping Through the End of the Year

As a holiday special, La Purse is offering $5 flat-rate shipping of your order anywhere in the United States (excluding Hawaii). This applies to all orders placed until Christmas 2012. This offer is for ground (standard) shipment only, not for any expedited service, such as next-day. Expedited shipments are charged at the regular rates.

Be sure to select the $5 special rate when you check out to take advantage of this offer.

Please note that because shippers are much busier this time of year, you may need to allow extra time for delivery. Normally, ground shipments are made within 5-7 days. Please allow more time as we get closer to the holidays.

Free Shipping on Orders Over $50

All orders over $50 (excluding shipping costs) get free shipping! This applies to UPS Ground shipments only. This option ($0.00 shipping) will automatically appear in the list of shipping choices when you check out.

La Purse Shipping Policy

Here at La Purse we are proud to say that we can ship to virtually any address in the world. We ship most of our products the same business day (Mon-Fri) or the next, so you will be able to enjoy your new wonderful pashmina in no time! Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you select, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Address: The customer is responsible for ensuring the shipping address is entered correctly when the order is placed. Make sure you double check your entries to avoid any complications.

Returns Policy

Every shopping experience should be a pleasant one so La Purse gives you the possibility to return new, unopened items within 30 days of delivery and offers you a full refund. If the return is a result of our error (you received a defective item, your order is incomplete, you received the wrong product, etc.), we take fully responsibility and we will pay the return shipping costs.

After returning a product, you will receive a refund within a period of maximum four weeks since handing your package to the return shipper. It is very possible that you receive the return in a much shorter amount of time.  For your better understanding we will explain the entire process: This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We will notify you via e-mail of your refund once we've received and processed the returned item.

Please keep in mind: Returned items must be in perfect condition, with all tags still attached and original packaging! We also ask you kindly to include a copy of the original receipt along with a note indicating the reasons of your return and whether it is a return or an exchange. In case of an exchange, please mention what item you wish to receive in exchange.  

Very important to know! Any item we receive after the 30 days period has passed or has the tags and original packaging removed and has obviously been used will not be accepted.

Thank you for shopping at La Purse! We hope you have enjoyed your visit!